Welcome to Bob Clapper Automotive

The staff did a good job doing some minor body work on my vehicle. I was happy that you had valet service to get back and forth to my home. The car was cleaned inside and out, even windows, that was a plus.

Fast service. Kyle was very helpful

Fast and timely service with outstanding customer care.

Was very satisfied with the work that was done. It was done very quickly and the detailing done to my vehicle was impressive!!

Everything was completed as planned.

The team at Bob Clapper does a good job on my vehicles and I like their friendly service. When I go to pick up my car, someone always comes to check on me before I make it to my service advisor. A lot of smiles and friendly, knowledgeable, and professional service is the reason I like to bring my vehicles here.

Shane was amazing as always, answered any questions we had.

Everyone I encountered was courteous and patient with me. I had numerous questions and they did not hesitate to answer each one. The wait time for my vehicle to be serviced was not long at all. Though I did not have time to utilize the complimentary car wash, I did receive a coupon to use at a later date. I was thoroughly please with the service that was provided. I will definitely be visiting this dealership in the future for all my car maintenance needs.

Jason is the best he goes above and beyond to sneak me in with my super busy work and life schedule!!

As always, all of the staff (salesmen, driver, checkout girl ) were friendly and happy to be there. Also, timing was very fast which I appreciated.

Alex was very friendly and knowledgeable. I liked that he showed me the dirty cabin filter before it was changed.

Jeff in the Collision Center made everything go so well. He was more than helpful during the process of dealing with insurance and I felt confident he would make sure the work was perfect. Exemplary service!

Very detailed to my needs!

The place was spotless even with cars & trucks coming in with snow & whatever on tires. The person I worked with is Kyle. He was very polite, answered all my questions without making me feel like a dumb woman. He went above and beyond what was needed. The last time I took my car in for oil changed I was asked if I wanted it washed, I said sure why not. When I picked the car up it was dirtier than when I brought it in. Anyway I forgot to tell Kyle while I was there not to wash my car. So I left the car while they were working on it. I texted Kyle awhile later to see if the car was done yet (I had told him no hurry just let me know) At that time I asked him not to wash my car because of previous experience. About 10 minutes later I received a call saying vehicle was ready for pick up. When I get there my car was in the garage waiting for me rather than in parking lot like usual. My car looked great, I was very pleased. However Kyle said when I texted him to see if it was done yet he said it was just then going through the wash. He had the car brought back into the garage after it was washed & had it dried by hand, he so much as washed & dried the inside the doors! Now that’s Customer Service! He certainly didn’t have to do that but I sure appreciated it & have told many friends about my experience there. I have always been happy with any service (other than that 1 car wash). I’ve had my car in due to a couple of minor (not cost wise) accidents and was extremely happy with the work done.

I had dropped my vehicle off on a Saturday, but my appointment was scheduled for Tuesday. I didn't expect them to begin work on my vehicle until then. However, I was pleasantly surprised when I received a phone call Monday morning informing me that the work was already complete! High quality, quick, and friendly service.

As always, excellent customer service from Colin and crew. Thank You! Dave Martin

My experience was fine, however I just had an oil change. I have known other customers who's experience has not been that good.

They super nice from the jump which certainly goes along way with me. Had them do an inspection first to find the cause. They were able to get me in ahead of time which made my life 10x easier. He called me letting me know the issues at hand and quoted me a price before going forward. So far so good its only been a day but the problem looks to be solved. Very Respectful people they have working there, definitely will be coming back if that time comes hopefully not but you never know.

The service writer was very helpful went out of his way to make sure I was taken care of. Can't say enough good things about him and the Bob Clapper dealership.

They had my extended warranty on file and reminded me about it... saved me $700+ out of pocket!

Grat Customer service

Edgar was very helpful, friendly and did a nice job. Chris stepped in as well, to make this a pleasurable experience. I greatly appreciate Karen who resolved an issue with my vehicle. Many people in the service area greeted me when I arrived for my appointment. The man who drove the shuttle was very pleasant to ride with and I felt comfortable riding with him. He is a caring person and safe driver.

Courteous, quick, friendly, clean waiting area.

Jared was very kind and helpful

It was very busy there but everyone was doing a great job taking care of everyone in an organized, clean, professional, nice way. I really appreciated that.