Lady was very helpfull and knew how to answer questions. I found the experience very pleasant. In and out just how a busy person wants it. BUT!! when I came back for the actual service they took the time to answer all my questions, and gave me a feeling that they were indeed going to do their best. THEN!! when I picked up my car, the service reps were very polite and asked if there was anything they could do now or in the future to be sure to ask or just call,
Samantha and Chris went above and beyond to get my 2018 Acadia repaired! My problem was that my vehicle would not go into park mode allowing the electronics to be shut down. With 2 hours before closing for the day, Samantha did the paperwork and Chris found a technician to repair the problem. That's teamwork! My family has 3 vehicles from Clapper and we will continue to buy there because of the service!
Always a good experience at BC auto.
Patrick was excellent with communication and overall service. I loved that the car was delivered to my home. Thank you!
Everything was just great . Well taken care of very polite and helpful.
oil change and alignment Dan kept me informed throughout the process.
They were very helpful and fast! I would definitely recommend them to anyone!
I took my 2018 Silverado in for service, oil change,tire rotation. Walked around the dealership as I waited for the truck to be serviced. Talked to a salesperson (Jeff) about a 2020 Silverado . Three days later I had a new truck. Great experience!
We got a great deal & everyone was awesome to work with!
Love their customer service and honesty. Have referred many family members to Bob Clapper.
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